top of page

Terms and Conditions

Thank you for your interest in these Terms of Use (these “Terms”). These Terms constitute a legal agreement between you and Hydroluxe governing the use of our website.

 

  1. ABOUT US

    1. We are Hydroluxe IV Drip and Wellness Bar of 19019 Linden Blvd Ste A, Jamaica, NY 11412 (“Hydroluxe”, “we”, “us”, “our”).

    2. We operate www.hydroluxeiv.com (our “website”),

    3. To contact us, please use support@hydroluxeiv.com or call us on +1 929 990 1226.

    4. These Terms were last updated on Monday, September 23rd, 2024, and are the current and valid version.

    5. The following additional terms apply to your use of our website and services and form part of these Terms:

      1. Our Privacy Policy; and

      2. Our Cookie Policy;

    6. The Hydroluxe logo as well as related marks, emblems and images are the copyright of Hydroluxe. All Rights Reserved © 2024 Hydroluxe.

 

  1. GENERAL

    1. By using this website you are deemed to accept the following Terms ("this website" means the whole or any part of the web pages located at www.hydroluxeiv.com, and include the layout of this website; individual elements of this website's design; underlying code elements of the website; or text, sounds, graphics, animated elements or any other content of this website) operated by Hydroluxe.

    2. As you browse through this website you may access other websites that are subject to different Terms. When using these other sites, you will be bound by the Terms posted on those websites.

    3. Hydroluxe may change these Terms at any time without notice. Any amendment will be effective immediately. Your use of this website after any amendment constitutes an agreement by you to comply with and be bound by the amended Terms. Accordingly, you should read these terms from time to time for changes.

 

  1. USER RIGHTS AND INTELLECTUAL PROPERTY RIGHTS

    1. This website is our copyright property. All rights are reserved.

    2. You are provided with access to it only for your personal and non-commercial use. Other than for these permitted purposes, and for the purposes of and subject to the conditions prescribed under statutes that apply in your location, you may not, in any form or by any means:

      1. adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or

      2. commercialize any information or services obtained from any part of this website;

      3. without our written permission.

    3. All rights in this website and the content on this website including copyright, design rights, source codes and any other intellectual property rights in any of the foregoing are reserved to Hydroluxe and/or their content and technology providers.

    4. All trade names, service marks and other product and service names and logos displayed on the website are proprietary to their respective owners and are protected by applicable copyright laws.

    5. Nothing contained on the website should be construed as granting any license or right of use of any other person's or entity's intellectual property which is displayed on this website without their express permission.

    6. You may not remove, change or obscure the Hydroluxe logo or any notices of proprietary rights on any content of this website.

 

  1. LINKS

    1. This website may contain links to other websites solely for your convenience only and may not remain current or be maintained. Hydroluxe does not endorse, recommend or approve of any information, products or services referred to on such linked sites and assumes no responsibility for the contents of any other website to which this website offers links.

    2. You may not link the homepage or any other parts of this website without prior written consent from Hydroluxe.

    3. Your use of any link to a linked website is entirely at your own risk.

    4. Unless stated otherwise on this website, Hydroluxe has:

      1. no relationship with the owners or operators of those linked website; and

      2. no control over or rights in those linked websites.

 

  1. DISCLAIMER

    1. The content on this website is provided by Hydroluxe in good faith on an "as is" basis for general information purposes only and is not intended to constitute or substitute advice of any kind. You are encouraged to confirm any information obtained from or through our website with other sources and review all information. Please do not disregard professional advice or delay seeking help, treatment or advice because of something you have read on our website.

    2. Hydroluxe makes no representations about the suitability, reliability, timeliness, comprehensiveness and accuracy of the information, services and other content contained on this website. Hydroluxe may, from time to time, change or add to this website without notice. However, we do not undertake to keep this website updated. Hydroluxe is not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date.

    3. Hydroluxe cannot guarantee that the content and the provision of the content of this website will always be correct or fault, error and virus free. Hydroluxe does not accept liability for incorrect content or errors and omissions in this website or its content (whether of legal, typographical, technical, or other nature) but endeavors to correct them as quickly as practicable. Hydroluxe will not be liable for any interference with or damage to your computer systems that may occur in connection with use of this website or a linked website, or for any data lost or any equipment or software replaced by you as a result of you using this website. You must take your own precautions to ensure that whatever you select for your use from this website is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems.

    4. To the extent permitted by applicable law, all representations, warranties and other terms are excluded.

    5. This general disclaimer is not restricted or modified by any specific warnings and disclaimers elsewhere on this website.

 

  1. PRIVACY

These Terms incorporate, and should be read together with our Privacy Policy and Cookie Policy. We will use only the personal data which you submit to us via the website in accordance with our Privacy Policy.

 

  1. UPLOADING AND PROVIDING INFORMATION

    1. You irrevocably and unconditionally represent and warrant that any of your information uploaded to our website and services including in our forms complies with our Privacy Policy, and any other applicable laws.

    2. You are fully responsible for your information uploaded to our website and services. We will not be responsible, or liable to any third party, for:

      1. the information or accuracy of any information or data uploaded by you, by us on your behalf, or any other user of our website; or

      2. the loss of any information or data provided to us by you. You should keep a record of all such information and data.

    3. We will only use the information uploaded by you for the purposes of carrying out the services, carrying out our obligations in this Agreement and any other purpose expressly set out in this Agreement or otherwise agreed between us. We will not otherwise disclose or distribute the information uploaded by you, save for when required by law, a court of competent jurisdiction or any governmental or regulatory authority.

    4. We may use the information uploaded by you for the purpose of data analytics. Any such information shall be anonymised and used only for the purposes of improving the services and our response to users of the website.

    5. We have the right to disclose your identity to any third party claiming that any information posted or uploaded by you to our website constitutes a violation of their rights under applicable law.

 

  1. PROHIBITED USES

    1. You may use our website only for lawful purposes. You may not use our website:

      1. in any way that breaches any applicable local or international laws or regulations;

      2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

      3. to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out in our prevailing Terms as amended from time to time; and

      4. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

    2. You also agree:

      1. not to reproduce, duplicate, copy or re-sell any part of our website in contravention of the provisions of our Terms; and

      2. not to access without authority, interfere with, damage or disrupt:

        1. any part of our website;

        2. any equipment or network on which our website is stored;

        3. any software used in the provision of our website; or

        4. any equipment or network or software owned or used by any third party.

 

  1. BOOKING ENQUIRY

    1. You can make Booking enquiries via telephone, email, online form or other means.

    2. We will provide an offer based on the information requested on the website or provided by you.

    3. Please note that inaccurate or insufficient information provided by you may delay the preparation of or can lead to the rejection of an offer.

    4. You agree to provide current, complete and accurate information for all booking Enquiries made with us.

    5. You agree to promptly update your information, including your email address so that we can provide an offer and contact you as needed.

 

  1. BOOKING REQUEST

    1. You may send us a Booking Request following a Booking Enquiry or by using the Booking System on our website.

    2. Please note that inaccurate or insufficient information provided by you may delay the preparation of or can lead to the rejection of a Booking Request.

    3. You agree to provide current, complete and accurate information for all Booking Request made with us.

    4. You agree to promptly update your information, including your email address so that we can provide an offer and contact you as needed.

 

  1. BOOKINGS ON THE WEBSITE

    1. To complete a booking, you first have to place an order for the Service. Then, this booking has to be accepted by us.

    2. To make a booking you must be 18 years of age or over and you will have to select the Services on the website, select your preferred date and time and, if you like, other optional services, and finally click on the “BOOK NOW” button.

    3. When you make a booking through the website you will receive an automated email confirming receipt of your booking request. The Booking Receipt email contains full details of your booking. Please note the Booking Receipt email is NOT already an acceptance of your booking.

    4. When your Booking is accepted by us, we send you an email confirming your booking ("Booking Confirmation email").

    5. Once you receive the Booking Confirmation email, your booking has been finally accepted by us and the Service Contract between you and us is concluded in relation to the Services actually provided. Such a contract is composed by: your booking request; our Booking Receipt and Booking Confirmation emails; the then current Terms of Service shall apply.

 

  1. CANCELLATION

    1. We will attempt to accommodate requests to reschedule the date of booking, but cannot guarantee that such requests will be honored, and acceptance of such request is at our sole discretion. Any out-of-pocket costs associated with cancellation shall be your responsibility.

    2. If a booking is to be rescheduled a) due to a Force Majeure Event; or b) our unavailability; then we agree to reschedule a booking at the earliest possible mutually convenient date and time.

    3. Notwithstanding the foregoing, we have sole discretion to determine whether to reschedule a booking or to refund you.

    4. If a rescheduling request is received less than 48 hours prior to a booking, we will charge at its sole discretion a cancellation fee of at least 50% and up to the value of the booking. If a cancellation request is received less than 12 hours prior to a booking, we will charge at its sole discretion a cancellation fee of at least 100% and up to the value of the booking.

 

  1. WHEN BOOKINGS ARE NOT ACCEPTED

    1. While we do our best to always accept bookings, we could however refuse a  bookings in certain cases, for example if: you provide us with incomplete, incorrect or fraudulent information regarding your identity, age, payment details, billing information; we discover that there was an error on our Site relating to the Services you booked, for example as regards the price or description displayed; the Services you ordered are unfortunately no longer available; We have reasonable grounds to believe that you intend to resell the Services.

    2. If we cannot accept your booking, we will contact you by email as soon as possible but in any case, no later than 7 days from the date of your booking. If we cannot accept your booking because the Services are no longer available, or because of an error in the price and/or other information on our Site, we will refund you any money you may have already been charged for such booking.

 

  1. SUBSCRIPTIONS

    1. Access to our Services may require payment of subscription fees (“Fees”).

    2. If you purchase a recurring subscription from us, the subscription period for your Account shall be renewed automatically at the expiry of each subscription period, until terminated successfully. By purchasing the recurring subscription, you authorize us or our related corporations to automatically charge the Fees:

      1. upon the commencement of your first subscription period, upon expiration of any applicable trial period or at a date otherwise indicated by us; and

      2. on the renewal date of the subscription period thereafter, without any further action by you.

    3. Any Fees due must be paid by their due date for payment, as notified to you. Failure to make timely payment of the Fees may result in the suspension or termination of your access to our Services.

    4. Our Fees may be amended from time to time at our discretion. We will provide you reasonably advance written notice of any amendment of recurring Fees. Your continued use of a recurring subscription will constitute acceptance of the amended Fees.

    5. You shall be responsible for any applicable taxes (including any goods and services tax) under these Terms.

    6. All payments shall be made by using the payment methods specified by us from time to time. You acknowledge and agree that you are subject to the applicable user agreement of any third-party payment methods. We shall not be liable for any failure, disruption, or error in connection with your chosen payment method. We reserve the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.

    7. We must receive payment in full no later than the day on which such payment is required to be paid in immediately available and freely transferable funds, without any restriction, condition, withholding, deduction, set-off or counterclaim whatsoever.

    8. If you wish to cancel your subscription, you may continue to access our Services until the expiry of the subscription period in which the cancellation occurred and shall not entitle you to any refund of the Fees.

 

  1. CHARGEBACKS

You agree to contact us prior to raising a request for a chargeback or any dispute with your bank or card issuer in relation to any purchase. If you make a payment through and later dispute a legitimate charge by raising a chargeback without merit or legitimate reason (as determined in our sole discretion), whether fraudulently or otherwise, then we reserve the right to blacklist you by providing compelling evidence to refute your invalid chargeback request and or pursue legal action as the case may be.

 

  1. LIMITATION OF LIABILITY

    1. We are not liable for the completeness, accuracy or correctness of any information uploaded on our website and any related content. You expressly agree that your use of our website is at your sole risk.

    2. You agree not to use the services, our website and the related content for any resale purposes, and we have no liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms (including but not limited to the use of, or inability to use, the services, our website or any other website or software) for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss or corruption of data or information; loss of business opportunity, goodwill or reputation; or any other indirect or consequential loss or damage.

    3. Nothing in these Terms shall limit or exclude our liability for: death or personal injury resulting from our negligence; fraud; and/or any other matter in respect of which we are prohibited under applicable law from limiting or excluding our liability.

    4. These Terms set out the full extent of our obligations and liabilities in respect of the supply of the services and our website. Except as expressly stated in these terms, there are no conditions, warranties, representations, or other terms, express or implied, that are binding on us. Any condition, warranty, representation, or other term concerning the supply of the services and our website which might otherwise be implied into, or incorporated in, these terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.

 

  1. OTHER IMPORTANT TERMS

    1. We may transfer our rights and obligations under these Terms to another organization, but this will not affect your rights or obligations under these Terms.

    2. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

    3. No joint venture, partnership or agency or employment relationship has arisen by reason of these Terms.

    4. These Terms and any document expressly referred to in it constitutes the entire agreement between us regarding their subject matter, and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to that subject matter. You agree that you shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in it. You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms or any document expressly referred to in it.

    5. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

    6. If a dispute, controversy, or claim arises out of or relates to this Agreement or the breach thereof, and if the dispute cannot be settled through negotiation, the Parties agree first to try in good faith to settle the dispute by mediation, or a similar dispute resolution service. If the Parties are unsuccessful at resolving the dispute through mediation, the Parties agree to arbitration, or a similar dispute resolution service. Judgment on the Award may be entered in any court having jurisdiction. Any Party, before or during any arbitral proceedings, may apply to a court having jurisdiction for a temporary restraining order or preliminary injunction where such relief is necessary to protect its interests pending completion of the arbitral proceedings.

    7. Each of the conditions of this Agreement operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

    8. These Terms, its subject matter and its formation, and any other disputes or claims in connection therewith, are governed by the laws of the state i.

Subject to the provisions of Clause 17.6, if such dispute or claim is not resolved within sixty (60) days, we both irrevocably submit to the exclusive jurisdiction of the courts of NYC.

bottom of page